Privacy Policy
To respect your privacy, we are committed to protecting our users' personal information. We have adopted this privacy policy to be transparent about the data we collect and the reasons for collecting it.
In our privacy policy, you will find with whom we share this data, how you can access it, and how to correct it if necessary. We acknowledge our obligation to manage your data responsibly. We do not sell and will not sell your data to third parties.
This policy applies to the use of the website https://www.veterinaire640.ca. Please read it carefully to understand when you provide your data to us and how we use it. https://www.veterinaire640.ca. Veuillez la lire attentivement afin de comprendre à quel moment vous nous fournissez vos données et comment nous les utilisons.
By using our website, you agree to the use of your personal information as described in this Policy.
To make this Policy as clear as possible, we have identified the occasions when a user might potentially share personal information with us. The Policy is therefore divided as follows:
- Learn more about veterinaire640.ca
- Register Your Animal
- contact us
The information collected through these different sections will be detailed in this privacy policy. Information such as how your personal information is used and how and when it may be shared is presented. We will also tell you how you can access and control it.
Learn more about Vétérinaire 640
In attempting to learn more about veterinaire640.ca, whether by contacting us or completing your file opening online, you may visit our website, where various information will be collected.
We collect: the IP address, information provided by cookies or similar technologies, such as the type and version of the browser you use to access our website, the page that led you to our website, the amount of time you spend on our website, the pages you choose to visit, the time you spend on each page, and the date and time you access our website. We also collect information such as your browser identification, its language, your operating system, and your geographical location. Information about your activities on our website, such as the sections viewed, is also collected. Finally, we collect the information you provide when you contact us for the first time.
Why : The data collected allows us to analyze how our website is used and accessed, enabling us to enhance its features and optimize it to better meet our users' needs. This data also allows us to offer you quality service and communicate with you to help you easily find the information you are looking for.
Legal basis
We collect the necessary data for our legitimate interests (improvement and personalization of our services) and yours (responding to your questions and enabling you to contact us).
Note that the information collected by cookies does not allow us to identify you personally. You can also choose to refuse the collection of cookies through your web browser. However, note that by refusing the collection of cookies, you may not be able to access certain parts or features of our website.
Opening your pet's file
You may wish to open your file via our form, accessible on our website. During this process, we will collect information such as your first name, last name, email address, and any other information voluntarily provided during the request to allow us to complete your pet’s file.
Why : We use this information to open your file in our veterinary hospital and enter the relevant information about your pets.
Legal basis : You can check the policy of Google, the platform we use to collect information related to file opening, at the following link: https://policies.google.com/privacy
Contact
Il se peut que vous souhaitiez nous contacter via notre page « Contact ». Lors de ce processus, nous collecterons des informations telles que votre nom, votre prénom, votre adresse courriel ainsi que toute autre information nécessaire afin de comprendre votre requête.
Why : We use this information to identify you and respond to your questions or requests.
Legal basis : This information is necessary to properly identify anyone contacting us and thus meet their needs.
Our use of your data
The submission of your personal information through your use of our site is governed by this Policy. As a user of our Site, you also agree to respect and protect the personal information of third parties.
We use your data specifically for the following purposes:
- To improve our website;
- To offer you optimal service;
- To establish statistics that guide our professional decisions;
- To communicate with you if you request contact or complete your file opening online;
- To ensure we meet our contractual and legal obligations to you;
- To update our clients' records.
Our use of cookies
When you visit the website veterinaire640.ca, you may provide us with information through cookies. Cookies are files containing a small amount of data about a given user. This data may include an anonymous unique identifier. Cookies are stored on the user's computer or another device’s hard drive. They allow us to tailor your experience.
Why : We use this information to identify you and respond to your questions or requests.
Legal basis : This information is necessary to properly identify anyone contacting us and thus meet their needs.
Policies of Our Providers
- WordPress (Website content management) : Politique de confidentialité WordPress
- Elementor (Hosting of our website) : Politique de confidentialité Elementor
- Google (Data analysis) : Politique de confidentialité Google
If you wish to prevent Google Analytics from collecting your data, visit the following link: Google Analytics Opt-out
Other providers with whom we may exchange data
We may disclose your information if required by law or if such disclosure is necessary to:
- Comply with the law or any judicial procedure;
- Protect the rights or property of Vétérinaire 640;
- Protect the safety of our Website, our users, and their data.
You may leave our website by clicking on certain links present on our website, such as in blog articles where we share external links. Note that we assume no responsibility for the privacy practices of other sites. We recommend that you carefully read their privacy policies.
Your rights
Data protection laws grant you rights regarding your personal information. You may notably:
- Request access to your data to verify it. Note that we reserve the right to ask you for additional information to prove your identity;
- Request that we modify or rectify your data;
- Request that we erase the personal data we hold about you unless we are required to keep it to comply with legal obligations;
- Object to the processing of your data unless we have legitimate reasons that outweigh your rights or interests, or if we need to continue processing this data for the establishment, exercise, or defense of a legal claim;
- Request that we limit the processing of your data if it is incorrect, if you believe that our processing of it is illegal, or if we no longer need to process your data, but we need to keep it for legal purposes;
- Request your data and personal information in an accessible format;
- Withdraw your consent to the processing of your personal data;
- File a complaint with the competent authority if you believe that we process your data in violation of applicable data protection laws.
Access and Control of Your Data
Data Retention Duration
Security
Age of Consent
Quebec Access to Information Commission
Address :
Office 900
2045, Stanley Street
Montreal (Quebec) H3A 2V4
Phone number : 514 873-4196
Fax : 514 844-6170
Toll-free : 1 888 528-7741
E-mail messages: [email protected]
Website : http://www.cai.gouv.qc.ca
Policy changes
Contact informations
If you wish to access, correct, modify, or delete any personal information we have about you, or if you wish to obtain more information, you can contact us at the following details:
Vétérinaire 640
Mélissa Pelletier / Myriam Pouliot
70 Dubois Street, Saint-Eustache, Quebec, J7P 5L7
450-949-0640